Editor in-depth look and troubleshooting

Product: FlippingBook Online

You can add links, videos, and images using the Editor feature in FlippingBook Online. Even though it can be done in a few clicks there are still a few things to keep in mind to prevent potential errors. This article is designed to give you a better understanding of the Editor feature and also contains a few troubleshooting guides.






Why do I see an error message when I try to add my video to the flipbook?

The video you’re trying to add to the flipbook might be protected by a privacy setting. Some of them, like Unlisted on Youtube, should still work fine. However, if you decide to add a Private video to your flipbook, then you’ll see the error message blocking you from adding the video to the flipbook.

To add a video protected by a privacy setting follow these steps:

  1. Go to the website on which your video is hosted (Youtube, Vimeo, or Wistia).
  2. Open the settings for the video you would like to add to the flipbook.
  3. Temporarily make the video Public.
  4. Add the video to the flipbook.
  5. Return to the video hosting website and change the video privacy setting back to how it was before.


Why does my video open in a pop-up window even though I set it to play inline?

If you set playback mode to Inline, your video could still be played in a pop-up window. This happens if due to technical limitations it is not possible to use the Inline mode. It happens in the following situations:

  • You view your flipbook on an iOS smartphone.
  • You open your flipbook in Safari on a desktop.
  • Your video is placed in the middle of a wide page.
  • Your video is less than 144 pixels wide or less than 100 pixels high. (Note that the size of your page is changed dynamically, affecting the video as well. If your users resize the window of their browser or view on a screen with a different resolution, then this will affect the size of the video and thus the behavior)

In all other cases, your video will play inside your flipbook page in the Inline playback mode.



How does the autoplay feature work?

When Autoplay is enabled, your video should start playing as soon as you open the page on which you embedded it. However, to protect users from unexpected surprises, different browsers have implemented different ways to handle Autoplaying videos. Sometimes they could even completely prevent your video from playing automatically. You can find the information on how videos from different hostings behave in different desktop and mobile browsers in the table below.

We highly recommend reading through your browser autoplay policy in case there’s something wrong with the Autoplay feature for you.

Browser Default autoplay policy
Google Chrome (desktop)
Mozilla Firefox (desktop)
Opera (desktop)
Videos will autoplay but only after the reader interacted with the book, e.g. by flipping a page. 
Safari (desktop) No autoplay available
Microsoft Edge/Internet Explorer Autoplay is supported for all videos
Mobile No autoplay available


How are links in my PDF handled?

When you upload your PDF to us, any text that either looks like a link or was specifically marked like it will be converted and added to the flipbook as an actual link. There are several types of links we support and extract by default:

As for the emails and phones, we also support the links that begin with mailto: and tel: respectively. When it comes to links to websites, we support both http:// and https:// and add the right protocol based on what you have included in the link. However, if you didn’t specify the protocol (http:// or https:// ), then we use https:// by default. This could be a problem in case your site doesn't support https. For example, if you have a link that says flippingbook.com then we detect it as https://flippingbook.com. But since your site doesn't support https, you will see a security error in the browser when you click on this link. 

This can be an issue if you have hundreds of links without a specified http:// protocol in your PDF. They will all be extracted as https://. The best solution would be to prevent this by specifying the links’ protocols in the first place. However, if you forgot to do that or didn’t know that it was necessary, then you can fix the broken links by manually replacing https:// with http:// in the Editor. Just follow these steps:

  1. Go to the Flipbooks tab in your account.
  2. Hover over the flipbook with broken links and select the Editor (video, links, etc.) option from the three-dot button menu.
  3. Select the malfunctioning link by clicking on it.
  4. Edit the https:// part of the link in the Web address section.                                                                         
  5. Click the Finish button to apply the changes.



Can I make my links more noticeable?

The Link Highlighting feature can be found in the Customize > Settings menu. It allows you to draw your readers’ attention to the links in your flipbook. When enabled, it works in several ways. The first, and obvious one, is that it highlights all the links for a short time when the reader opens the page.

The second is that it allows you to manually highlight all the links by clicking anywhere on the page. This could be especially useful if you have just a few hardly noticeable links that don’t get much attention. You can also try to improve the situation by customizing the highlight color and make your links stand out more.

You can also change the color that is used for highlighting links. You can find this setting in Customize > Branding > Color Pallete. 




A part of my text was recognized as a link where it shouldn't have been. What can I do about it?

You could occasionally find some parts of the text to be recognized as links, where there should be just plain text. An example of that would be a situation where due to a typo you forgot a space between the end of the sentence and the start of the next one. If the next sentence then starts with the word 'it', it would look like this: "This is an example.It shows how link-extraction can go wrong." If this text were part of your pdf, it would be extracted as example.it.   

You can manually delete all the incorrectly extracted links from the flipbook. For that follow these steps:

  1. Go to the Flipbooks tab in your account.
  2. Hover over the flipbook with broken links and select the Editor (video, links, etc.) option from the three-dot button menu.
  3. Select the malfunctioning link by clicking on it.
  4. Click the Remove link button.                                                                                                                             
  5. Click the Finish button to apply the changes.



Why do I see an error message when I try to add my picture to the flipbook?

We only accept direct links to images hosted on online platforms. If you see an error message then you’re trying to paste some other link, from which we can’t get the information about the actual image.

This could be confusing at first, but getting a direct link isn’t as hard as it sounds. Just follow the steps below:

  1. Paste the link to the image you’re now trying to add to your flipbook into your browser’s URL bar;
  2. Right-click on the image and select the Open image in new tab option;
  3. Copy the link to the image from the browser’s URL bar;
  4. Paste the link to the image in the Editor and press the Confirm button;
  5. Click the Finish button to apply the changes.
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