Editor in-depth look and troubleshooting

Product: FlippingBook Online

You can add links, videos, and images using the Editor feature in FlippingBook Online. Even though it can be done in a few clicks there are still a few things to keep in mind to prevent potential errors. This article is designed to give you a better understanding of the Editor feature and also contains a few troubleshooting guides.


Video

Links

Images

 

 

Why do I see an error message when I try to add my video to the flipbook?

This depends on the video platform that you are using. Below we outline the reasons and possible solution for Youtube, Vimeo, and Wistia

Problems with adding Youtube videos

First, make sure that the link to your video opens correctly. If the video works fine when opening the direct link, then the most likely reason is that the video is a Private video.

To add a video protected by a privacy setting follow these steps:

  1. Go to your YouTube account
  2. Locate the video you would like to add to the flipbook.
  3. Temporarily change the visibility to Public (and Publish).
  4. Add the video to the flipbook.
  5. Return to your YouTube account and change the video visibility back to Private (and Save).

The video will now appear in your flipbook. It can be played by people whom you have invited and are signed in to their Google Account. So the video will be just as private as on YouTube itself. If you want the video to be available to all your readers, then consider using the Unlisted option. This way, the video won't appear in the Videos tab of your channel homepage and won't show up in YouTube's search results but will play normally for anyone who opens the flipbook.

Problems with adding Vimeo videos

If you have a problem with adding Vimeo videos then the most common reasons are related to the following settings. 

  • If you can embed your video, but when you want to view it, it doesn't play and shows in 'inaccessible' icon

    then the option Privacy > Embed for the video is in Vimeo is most likely set to Nowhere or Specific Domains. Change it to Anywhere or add online.flippingbook.com to the list of Specific Domains.
  • If you use a custom URL (e.g. https://vimeo.com/flippingbook/first-flipbook) then kindly replace it with the regular URL (e.g. https://vimeo.com/410920085)
  • If you add a regular Vimeo link (e.g. https://vimeo.com/410920085) but see an error that says 'Something went wrong. Please, make sure you insert a valid URL and try again.' then check the Privacy settings. If these are set to Password or Hide from Vimeo then
    • Make the video Public with Embed option set to Anywhere
    • Copy the link and insert it into your flipbook
    • Enable Password or Hide from Vimeo settings on Vimeo again

It is not possible to embed a video with Only me or Private setting enabled

 

Problems with adding Wistia videos

Wistia videos protected with private sharing cannot be embedded. If you temporarily disable private sharing, you will be able to embed such a video. But even if you then enable private sharing on Wistia again, the video will remain accessible to everyone in your flipbook. If you want the video to remain protected, then you can use the password protection in Wistia instead so that the embedded video would remain protected. 

 

Why does my video open in a pop-up window even though I set it to play inline?

If you set playback mode to Inline, your video could still be played in a pop-up window. This happens if due to technical limitations it is not possible to use the Inline mode. It happens in the following situations:

  • You view your flipbook on an iOS smartphone.
  • You open your flipbook in Safari on a desktop.
  • Your video is placed in the middle of a wide page.
  • Your video is less than 144 pixels wide or less than 100 pixels high. (Note that the size of your page is changed dynamically, affecting the video as well. If your users resize the window of their browser or view on a screen with a different resolution, then this will affect the size of the video and thus the behavior)

In all other cases, your video will play inside your flipbook page in the Inline playback mode.

 

 

How does the autoplay feature work?

When Autoplay is enabled, your video should start playing as soon as you open the page on which you embedded it. However, to protect users from unexpected surprises, different browsers have implemented different ways to handle Autoplaying videos. Sometimes they could even completely prevent your video from playing automatically. You can find the information on how videos from different hostings behave in different desktop and mobile browsers in the table below.

We highly recommend reading through your browser autoplay policy in case there’s something wrong with the Autoplay feature for you.

Browser Default autoplay policy
Google Chrome (desktop)
Mozilla Firefox (desktop)
Opera (desktop)
Videos will autoplay but only after the reader interacted with the book, e.g. by flipping a page. 
Safari (desktop) No autoplay available
Microsoft Edge/Internet Explorer Autoplay is supported for all videos
Mobile No autoplay available

 

How are links in my PDF handled?

When you upload your PDF to us, any text that either looks like a link or was specifically marked like it will be converted and added to the flipbook as an actual link. There are several types of links we support and extract by default:

As for the emails and phones, we also support the links that begin with mailto: and tel: respectively. When it comes to links to websites, we support both http:// and https:// and add the right protocol based on what you have included in the link. However, if you didn’t specify the protocol (http:// or https:// ), then we use https:// by default. This could be a problem in case your site doesn't support https. For example, if you have a link that says flippingbook.com then we detect it as https://flippingbook.com. But since your site doesn't support https, you will see a security error in the browser when you click on this link. 

This can be an issue if you have hundreds of links without a specified http:// protocol in your PDF. They will all be extracted as https://. The best solution would be to prevent this by specifying the links’ protocols in the first place. However, if you forgot to do that or didn’t know that it was necessary, then you can fix the broken links by manually replacing https:// with http:// in the Editor. Just follow these steps:

  1. Go to the Flipbooks tab in your account.
  2. Hover over the flipbook with broken links and select the Editor (video, links, etc.) option from the three-dot button menu.
  3. Select the malfunctioning link by clicking on it.
  4. Edit the https:// part of the link in the Web address section.                                                                         
  5. Click the Finish button to apply the changes.

 

 

Can I make my links more noticeable?

The Link Highlighting feature can be found in the Customize > Settings menu. It allows you to draw your readers’ attention to the links in your flipbook. When enabled, it works in several ways. The first, and obvious one, is that it highlights all the links for a short time when the reader opens the page.

The second is that it allows you to manually highlight all the links by clicking anywhere on the page. This could be especially useful if you have just a few hardly noticeable links that don’t get much attention. You can also try to improve the situation by customizing the highlight color and make your links stand out more.

You can also change the color that is used for highlighting links. You can find this setting in Customize > Branding > Color Pallete. 

 

A part of my text was recognized as a link where it shouldn't have been. What can I do about it?

You could occasionally find some parts of the text to be recognized as links, where there should be just plain text. An example of that would be a situation where due to a typo you forgot a space between the end of the sentence and the start of the next one. If the next sentence then starts with the word 'it', it would look like this: "This is an example.It shows how link-extraction can go wrong." If this text were part of your pdf, it would be extracted as example.it.   

You can manually delete all the incorrectly extracted links from the flipbook. For that follow these steps:

  1. Go to the Flipbooks tab in your account.
  2. Hover over the flipbook with broken links and select the Editor (video, links, etc.) option from the three-dot button menu.
  3. Select the malfunctioning link by clicking on it.
  4. Click the Remove link button.                                                                                                                             
  5. Click the Finish button to apply the changes.

 

Will my links remain intact if I replace the flipbook with a completely different PDF?

Kindly refer to this article about it.

 

 

Why do I see an error message when I try to add my picture to the flipbook?

We only accept direct links to images hosted on online platforms. If you see an error message then you’re trying to paste some other link, from which we can’t get the information about the actual image.

This could be confusing at first, but getting a direct link isn’t as hard as it sounds. Just follow the steps below:

  1. Paste the link to the image you’re now trying to add to your flipbook into your browser’s URL bar;
  2. Right-click on the image and select the Open image in new tab option;
  3. Copy the link to the image from the browser’s URL bar;
  4. Paste the link to the image in the Editor and press the Confirm button;
  5. Click the Finish button to apply the changes.
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