• What is your refund policy?

We hope you enjoy using FlippingBook’s products. However, if you decide to request a refund of the amount you paid for our product, here is our refund policy:

  • For FlippingBook Publisher, you can ask for a refund within 30 days of the purchase date without providing a specific reason. After the 30-day period,  we unfortunately cannot provide any refunds. Exceptions are possible only at the company’s sole discretion.

Refunds can be given for all purchases with us, including the following:

  • License purchases
  • Upgrades to more advanced licenses
  • Subscription renewals
  • Subscription change
  • For FlippingBook Online, you have two days (48 hours) to ask for a refund for subscriptions billed monthly or yearly without providing a specific reason. After the two-day period, refunds are not possible. Exceptions can only be granted at the company’s sole discretion.

Refunds can be given for all purchases with us, including the following:

  • Product purchases
  • Upgrades to more advanced plans
  • Subscription renewals
  • Changes to annual billing

Note! Once your refund is issued, you will no longer have access to your publications.


If you would like to request a refund, please send us a message from the email address associated with your account’s main user. Our email address is  support@flippingbook.com.


We will be glad to discuss refunds over chat or the phone. However, official requests for refunds must be sent to our email address.

Was this article helpful?