• Importing documents: troubleshooting

If you experience issues while importing a PDF file into FlippingBook Publisher, there may be problems associated with the source PDF document.

Single-page PDF files extracted from the imported PDF are too large

The PDF document layout requires each page to contain data from the entire document. This may cause an increase in publication sizes. If the publication size is too large, you can disable the “Include Single Page PDF files” option in the “Files For Download” settings. Another way to resolve this issue is to optimize your PDF file. You can do this either by compressing the PDF using an online service, such as smallpdf.com, or by optimizing your PDF using Adobe Acrobat Pro or InDesign.

Loss of quality after importing PDF file

If you experience a loss of quality, such as a color change (e.g., color fading) or shapes or text disappearing, you can either optimize your PDF document as described above or—if the previous tips did not work—use Adobe Distiller, which is part of the Adobe Acrobat Pro program. To use Adobe Distiller and fix your PDF, please, follow the steps below:

  1. Open the PDF in Adobe Acrobat Pro.
  2. Click on File > Save As > Other > PostScript.
  3. Run the new PostScript file and wait until the conversion is complete.
  4. Click on the name of the PostScript PDF.

After that you will get the file that will be a compressed PDF and thus you should have no issue while importing this new file.

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